Wednesday 18th April 2007
HelpLive - DRC new online service
This month sees the launch of the new, innovative HelpLive service, which will make contacting the DRC Helpline easier for people who find the telephone difficult or impossible to use.
HelpLive is like a telephone call but the conversation is carried out by text rather than speech. Appointments can be booked on the DRC website and at the appointed time you simply log onto the website where an adviser will be waiting to help with your query.
This new service will be useful to people with hearing impairments or learning disabilities, but anybody whose disability means it is difficult or impossible for them to use the telephone is welcome to use HelpLive.
Find out more about the HelpLive facility or book an appointment at http://www.drc-gb.org/helplive/
